DejaDo
Back to LiteDejaDo Lite

Missed Enquiry Responder

Auto-acknowledge missed or out-of-hours enquiries.

Request a 15-minute call
Setup from
£1,500
Care plan from
£129/month
Delivery
Target: around two weeks once scope and access are ready.
Care
Care plan covers monitoring, basic issue checks, and small agreed fixes. Final allowance confirmed in the SOW.
Scope
Standard usage limits apply.
Final scope confirmed in SOW.

Public prices are starting points. Final scope, care allowance, term, volume caps, third-party tool costs, and pricing are confirmed in the SOW.

Overview

A fixed-scope product for one clear bottleneck.

Acknowledge missed or out-of-hours enquiries and alert the right person.

The repeated work

Missed calls, forms, or out-of-hours messages can sit unanswered until someone is back at their desk.

What DejaDo builds

A bounded acknowledgement flow for one missed-enquiry source, with internal notification and an optional office-hours rule.

What changes

Missed enquiries receive a prompt acknowledgement while the team gets a clear follow-up cue.

Read the FAQ for fit, support, and scope details.

Scope

What is included, and what is not.

Lite works because the edges are clear. Each product is tailored to existing tools inside agreed rails, with exclusions that keep the build practical.

Included

  • One enquiry, missed-call, or form source
  • Auto acknowledgement
  • Internal notification
  • Optional office-hours rule

Not included

  • Phone system rebuild
  • Custom reply writing
  • WhatsApp API unless separately scoped
  • Multi-channel routing
Pro fit

When to consider Pro instead

Lite works when the process is clear and bounded. If the work involves deeper process design, multiple systems, scoring, complex routing, or compliance-heavy workflows, it should be scoped as Pro.

  • Phone system changes
  • WhatsApp/social API complexity
  • Custom response logic
  • Routing across multiple teams
Fit

When this Lite system makes sense.

The best Lite projects start with a repeated bottleneck the business can already name.

Good fit

  • Businesses that miss enquiries outside normal working patterns.
  • Teams with one clear follow-up owner.
  • Owners who want a safer first response without rebuilding phone systems.

Not a fit

  • Businesses needing call-centre redesign.
  • Teams needing automated qualification or scoring.
  • Multi-channel lead operations across several departments.

Ready to fix this bottleneck?

Tell us what tools you already use and where the repetition is. We'll confirm whether this Lite system fits before anything is built.

Request a 15-minute call